Customer Reviews for Russ Darrow Toyota West Bend, WI

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Russ Darrow Toyota in West Bend, WI, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Russ Darrow Toyota , allow us the opportunity to earn your business.

Thanks for the great service on my vehicle. It's not easy finding a good service station, but this is one of them!
Rod Boeldt    

Patrick was very informative, upfront and accommodating. Good overall experience.
Joshua Scheck    

Thank you for understanding that it's not just about the sale, but about creating a new, meaningful customer relationship for the road ahead.
Christian Tscheschlok    

They did a great job. I trust them and they usually give me an idea of what to expect for future service visits. I really like that! It helps me prepare.
Margaret Hale    

The service is great and the people are really nice.
Shayna Henke    

Bryan Simmons did a phenomenal job communicating all of the features of my new Camry. Spent a great deal of time showing various vehicles and thoroughly answering all of our questions. He worked extremely hard to find us the best value. Great asset to the sales team!
Daniel Althaus    

I appreciate the excellent customer service given to me by Tony Kuney. He really helped me out in making the final purchase to get my car and drive off the lot!!! I would also like to say that Daniel really took the time to work with me in selecting the car. I would refer anyone who is looking for a vehicle here and again, I thank you for your time and excellent customer service.
Anthony Cade    

I have never had a bad experience. The staff is always very friendly & efficient.
Melissa Morrill    

Eric Gestland    

Justin Gersonde and Gabe Drake were very professional, engaging, helpful and most important not pushy. Jenny Falter was phenomenal at coordinating all the effort and individuals involved. You've earned a loyal customer. Thank you!!!
Beth Huisman    

All staff was courteous, friendly and knowledeable. Very impressed, they were able to get me into my new vehicle the same day that I looked at it. Would definately recommend to friends & family.
Debbie Ewig    

Very efficient and quick service.
George Ridenour    

Justin Gersonde was very informative gave alot of information, and was very nice. Keep up the good work!!!
Robert St. Louis    

Mark was an excellent sales associate. He was extremely helpful and low pressure. All of our future vehicles will be bought through Mark!
Patti Belger    

I think we got a very good deal, and prices were explained to us in an honest manner. I really appreciated that.
Mike C    

Very nice, listen to all my concerns.
Jack M    

Russ Darrow Toyota Scion in West Bend has once again proved they not only sell great cars, they make sure the customer is 100% satisfied. I will purchase another vehicle from here for sure!
Paul Landvatter    

Dan Domask has always taken care of us and our family. We will definitely be back to purchase our next vehicle from him!
Erika Heberer    

Justin Gersonde was excellent, helpfull, informative, accurate and made this a very pleasurable experience! Justin treated us with respect and shared a great deal of knowledge on the product!
Charlene J    

Overall great experience! Danny Shutts and Mark Bechler did a great job!
Tracy K    

Mark Bechler did a great job! Made it very easy to purchase my new Tacoma.
Mike Rausch 2012  Toyota   Tacoma

Awesome experience! I thank Russ Darrow for going the extra mile to help me get my car!

I came to Russ Darrow to lease a 2009 Toyota Corolla. I was very impressed with the service and the way I was treated by both the sales and finance departments. I feel the Russ Darrow difference is in the service. I would recommend Russ Darrow to anyone. The experience I have had, the Russ Darrow difference has made my experience an enjoyable one.

I bought a 2010 Toyota Yaris at the West Bend Russ Darrow and have to say that the service was amazing...they had everything ready for me when I got there and made the transaction so quick and easy! I love my new car. Thank you Russ Darrow!

I had the best buying experience at Russ Darrow Toyota! The salesmen were very friendly and helpful. Thank you!
- Lisa Salas